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International Patient Services

Wherever you are in the world, our international team helps you access United Family Healthcare’s internationally accredited care in China — with English communication at every step.

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Your Patient Journey

From first inquiry to follow-up — how we guide you through every stage of care.

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Téléconsultation

Video or written second opinions with our specialists before you travel.

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Visa et voyage

Medical visa invitation letters, flights and airport transfers arranged for you.

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Assurance et facturation

Direct billing with major international insurers and transparent cost estimates.

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Hébergement

Comfortable stays near our hospitals for you and your companions.

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Talk to Our Team

Reach us by form, email or WhatsApp — we respond within 24 hours.

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What International Patients Can Expect

Shenzhen UFH main reception with the dedicated Hong Kong Patient Support Center window

Shenzhen UFH — 港人服务专窗 (Hong Kong Patient Support Center)

Shenzhen UFH campus with the Ping An Finance Center and Shenzhen skyline

Cross-border care from Futian — minutes from Hong Kong

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English Communication

English-speaking physicians and coordinators, with interpreters in 25+ languages at no extra cost.

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A Dedicated Coordinator

One person guides you — appointments, paperwork, translation and logistics — so nothing falls through the cracks.

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Continuity of Care

Your records follow you across every UFH campus, and we coordinate with your home physician after you return.

Read: Shenzhen New Frontier UFH — A Hospital Built for Cross-Border Care →

Start Your Journey Today

Send us your questions or medical reports — our international team will respond within 24 hours.

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